Standard Orders: 1-3 business days (typically within 24 hours)
Rural Orders: 1-5 business days
Standard Orders:
Rural Orders
No, you can checkout as a guest, but creating an account allows you to track orders and reorder items more easily.
Prescription pet food yes. For your medication orders please contact the clinic.
Yes! Let us know what you're looking for, and we’ll see if we can source it for you.
All products can be purchased on recurring orders at a 10% discount.
No - not on the same invoice item. You can however receive a discount on the delivery and the item itself separately.
✅ Credit/Debit Cards
✅ Apple Pay
✅ Google Pay
We currently do not support Afterpay through our online store
Generally as long as the product can be returned to us in a re-sellable condition we will be able to accommodate a refund or exchange.
Please contact us on how to proceed with returns or exchanges at 03 925 9080 or email to [email protected].
Please contact us immediately at 03 925 9080 or email to [email protected] with your order number and photos of the issue. We’ll sort it out as quickly as possible.
