By using this website you indicate you have agreed to the full terms of this Privacy Policy. This document explains what personal information we collect when you use the website shop, how we use it, and what choices you have.
We collect and hold personal information from you when you fill out the forms in our website shop. This includes the information you provide when ordering (for example name, delivery address, email and phone).
We store this information with Storbie and our service providers who supply our website to us. We also provide this information to Payment Providers so they can take your payment on our behalf. We do not store your credit card information.
Also, when you use our website shop a cookie (which is a small text file) will be loaded onto your computer. The purpose of the cookie is to identify you during your session. You can change the settings on your browser so that you will not receive any cookies. However, if you choose to do this you may not be able to make a purchase or use other functions on our website.
We and our service providers use your personal information to supply you with the goods and services you have purchased from us, to obtain payment, to contact you in the event that there is a problem with filling your order. We and our service providers can use your personal information in an aggregated form in which you cannot be identified (for example, to analyse sales patterns).
Except as identified below in the “Use of cookies, analytics and third-party services” section and the previous paragraph, we and our service providers will not otherwise use that information (for example, your personal information will not be provided to others for purposes other than as outlined in the last paragraph, such as selling customer lists), unless required to do so by law.
We (Takurua Vets) use cookies, web beacons, device identifiers and similar technologies on this website to provide our services, operate the site, improve functionality, analyse how the site is used, and show relevant advertising. Some of these technologies are placed by third-party service providers we work with, including Google (Google Analytics, Google Ads, Google Merchant Center) and Trustpilot.
We process certain information for purposes that include site analytics, fraud prevention, product feed/merchant advertising, advertising audience creation and review invitation delivery. We may combine information collected via cookies with information you have provided to us (for example, order details) to deliver and measure advertising and to invite customers to review purchases.
By using this website you acknowledge and agree that Takurua Vets and these third parties may set and read cookies (or similar technologies) on your device for the purposes described above. If you do not wish to be tracked for analytics or targeted advertising you may:
(a) disable cookies via your browser settings;
(b) opt out of Google personalised advertising using Google Ads Settings; or
(c) contact us through our Contact page to request that we suppress advertising-related processing of your account or order. We will respond to legitimate opt-out requests in accordance with applicable law.
Data collected by third-party services may be processed and stored outside New Zealand. Where applicable law requires it, we rely on appropriate safeguards and contractual arrangements with providers. For details about how Google and Trustpilot process data, please consult their privacy pages.
If you have questions please use the contact form on this website.
If you haven’t correctly provided your information to us we may not be able to deliver the goods and services to you properly, contact you, or provide you with a refund if we’ve decided to refund any money to you. We reserve the right to cancel your order if you supply us with incorrect information.
Under the Privacy Act 1993 you have rights to access and correct the personal information you provide to us.
We may update this Privacy Policy from time to time by placing an amended version of the policy on this website. Please check the website regularly for changes to this policy. Once the Privacy Policy is changed your ongoing use of this website indicates your acceptance of the changes.
If you have questions about this Privacy Policy or want to exercise your rights under the Privacy Act, please contact us via the Contact page on this website.
